One of Conroy Cleaning's property cleans

One of Conroy Cleaning’s property cleans

Cleaning – you either love it or loathe it. But one company in Stirling have not only have made cleaning their business – they’ve raised the bar on service standards and the personal touch. They are also the reason that Stirling Self Catering’s properties always look bright, beautiful, and spotlessly clean. Working seven days a week, no job too big or small, Conroy Cleaning are this week’s Local Hero.

John Conroy established the company in July 2013: ‘Having been a cleaner for 13 years, I decided I had the experience to start up for myself. I was lucky enough to get a few small jobs straight away because I knew a few clients in my target market looking for cleaning services. Mostly through word of mouth, business picked up pretty quickly, sometimes relying on the help of family on busier days – I owe a few favours!’ Since then, and with the help of his partner Murray Davidson, John has grown the company into a sought-after service provider with clients spanning Stirling, Falkirk, Glasgow and Edinburgh.

The Company pride themselves on attention to detail

The Company pride themselves on attention to detail

When asked about the most rewarding aspects of running the business, John is clear about his priorities: ‘Building a brand in my own name and becoming recognised as a reputable company throughout Stirling and surrounding areas. I’m proud of the reputation I’ve gained so far – in just 20 months’.

John describes his company as ‘friendly, hard-working and professional’ and these core values are borne out by the client testimonials on the company’s website. But in addition, the team at Conroy Cleaning are no strangers to a challenge, which include turning large properties around quickly and at short notice. John has many examples: ‘After a stressed call from a local property manager, we were asked to deep-clean one of Stirling’s largest self-catering holiday homes in time for guests arriving just days later. We provided an emergency clean and after three days, the property was ready for its guests and received a 5/5 review – a common occurrence now Conroy Cleaning are looking after it!’

In just 20 months, the Company has gained clients throughout central Scotland

In just 20 months, the Company has gained clients throughout central Scotland

At the other end of the spectrum, John and his team are happy to take care of the important little things that can make such a difference to clients: ‘After one client had to leave the country abruptly before Christmas to visit family, the Conroy Cleaning team put up their Christmas decorations for their arrival back on Christmas day – we got a big box of chocolates that year!’

And some unusual properties can bring a little adventure to the working week: ‘We once cleaned a mobile home in Elie, located on Scotland’s west coast. You couldn’t ask for a more stunning location to work in, and just a short drive from Anstruther, where we found award-winning fish and chips – and a battered pickle!’

Friendly, hardworking and professional - John and partner Murray

Friendly, hardworking and professional – John (right) and partner Murray (left)

So it’s not only the results that clients come back for – it’s the company’s warmth and can-do attitude. ‘Conroy Cleaning are fully flexible to our clients’ needs, even when last-minute changes are made. We’re very well organised, and on occasion have been told we are “a well -oiled machine”. Most of all, our clients appreciate our very high standards, competitive prices and a friendly face!’

Cheekily, we asked John how clean his house was? ‘Just come in and check … but don’t dare make a mess!’